Shenzhen Wilyo Science And Technology Co.,Ltd.is a high-tech enterprise dedicated in supplying
intelligent products,combined with production, design, development and sales together.We are
the top 10 e-commerce member in China in 2014 and membership of Shenzhen E-commerce. We are
Keeping long-term strategic cooperative relations with Qualcomm, MTK, Infineon and Spreadtrum.
Our main products are intelligent wearable products including smart watches,GPS tracking watches,
bluetooth watches; 7 inch tablet ,8 inch tablet, 9 inch tablet, 10 inch tablet, etc .OEM
android tablets ,windows tablets; smart home products; rugged smartphones ,small size touch
screen cell phones, 4.5 inch mobile phones, 5 inch screen smartphones,5.5 inch android phone,
6 inch screen smartphones.Simply,we are providing customers with high quality OEM android
phones and windows smartphones.
We are located in Shenzhen, with convenient transportation access.All our products are complied
with ISO9001 international quality standards and are greatly appreciated in a variety of
markets around the world.
We are fatory with 30000sqm for producing in bulk.We have a very strong R & D department
(working in the electronics industry over 10 years) and professional sales and after-sales
team. We have 50 staffs working in R&D department,while there are 30 employees for management
and sales,more than 500 employees in workshop.We are adopting 16 modern production lines,
monthly output is approx 500,000pcs. We have rich experience in customizing different kinds
of mobile phones, tablets, watches etc. according to customers’ requirements,
Quality control is more an action than a slogan. Strict quality control is implemented in
all aspects of operations even the top-tier suppliers. This philosophy has permeated all
levels of marketing, sales,development, production, transportation and after sales service:
1.Product planning (market investigation)
2.Project approve and initiate
3.IDMDHDSD design and customer confirmation
4.IDMD prototype ,engineer verify and customer confirm
5.Small quantity material purchasing
6.Incoming material inspection
7.Trial production and quality control
8.Reliability test and correction and client confirmation
9.Bulk material purchasing
10.Incoming material inspection
11.Mass production and quality control
12.100% finished products inspection
13.Transportation and shipment
14.After sales service
Simply, all our products must be 100% tested to ensure their functionality, reliability,
security and durability before shipment.Besides, we have perfect logistic system and 16
years' export experience.
During the past years develop, our No. 1 priority is always customer service and
customer satisfaction.Make your smart choice,pick us as your premier and reliable partner!
Shenzhen Wilyo Science And Technology Co.,Ltd.is a high-tech enterprise dedicated in supplying
intelligent products,combined with production, design, development and sales together.We are
the top 10 e-commerce member in China in 2014 and membership of Shenzhen E-commerce. We are
Keeping long-term strategic cooperative relations with Qualcomm, MTK, Infineon and Spreadtrum.
All our products are complied with ISO9001 international quality standards and are greatly
appreciated in a variety of markets around the world.
We are fatory with 30000sqm for producing in bulk.We have a very strong R & D department
(working in the electronics industry over 10 years) and professional sales and after-sales
team. We have 50 staffs working in R&D department,while there are 30 employees for management
and sales,more than 500 employees in workshop.We are adopting 16 modern production lines,
monthly output is approx 500,000pcs. We have rich experience in customizing different kinds
of mobile phones, tablets, watches etc. according to customers’ requirement
Respect for customers, understanding customers, continue to provide products and services which exceed
customers’ expectations , and to be customers partner forever . This is what we have to uphold and promote
the concept of service.
First, at every step, the first that come to mind is the customer .The enterprise has changed from a seller into
a buyer's market, consumers has changed their consumption attitudes . Faced with a large number of goods(
or services), consumers are more willing to accept good quality goods (or services). Quality here refers not
only the intrinsic quality of the product, it also including packaging quality, service and a series of aspects of
the product. It must be comprehensively satisfy the consumers in maximum. ◇Standing in the customer (or
consumer) position, rather than standing up the company's position in research, design and improvement
of services.◇ Perfect service system, strengthen the pre-sale, sale, service, help customers during the use
of goods timely solve various problems, this will bring customers a great convenience. ◇ Put a high value
on customers’ feedback, allowing customers to participate in decision making, to handle customer feedback
as customer satisfaction is an important part. ◇ Do everything possible to retain existing customers.
◇ Establish the mechanism of customer oriented,Setting up the process, procedure changes etc.
All process must be think first of customers, establish a rapid response mechanism for customer feedback.
Second, the customer is always right.The customer is the commodity buyers, not a troublemaker right.
secondly, customers know their needs, preferences, this is precisely information the enterprise needs
to collect.Thirdly, because customers have "natural coherence ", arguing with one customer is offending
with all customers.
Third, customers’ satisfaction three elements: Product satisfaction: Customer satisfaction refers to the
quality of goods. Service satisfaction: that customers purchased the good, are they satisfy during the
whole process? No matter how perfect the commodity, how reasonable the price, when it appeared in
the market, we all must rely on services. "Service to create permanent customer." Corporate image
satisfaction: It means the public on the enterprise's comprehensive strength and the overall impression
of the positive evaluation.
Fourthly, 5S concept of "5S" means "smile (SMILE), fast (SPEED), honesty (SINCERITY), smart (SMART),
research (STUDY)" . "5S" philosophy is the most representative of a culture of service and innovation,
not only has the characteristics of the times full of humanity, but also with considerable maneuverability.
Profit is the reward of the quality service.In the pursue of the profit, We devoted as spring breeze, which
makes the customers are willing to return in satisfaction and without complaint, grateful to give the money
to us.Don’t be utilitarian, be honest to the customers and service the them Sincerely will gain customers
and market recognition.
We have a very strong R & D department (working in the electronics industry over 10 years) and professional
sales and after-sales team. We have 50 staffs working in R&D department,while there are 30 employees for
management and sales ,more than 500 employees in workshop.We are adopting 16 modern production lines,
monthly output is approx 500,000pcs
The customer is essential to the efficient and professional team. All the result orientation is services to
customers, service to the market,satisfying customers, based on the market; the team construction based
on user-friendly and standard management. Our management team has a strong ability of objective
management. To achieve sales and production tasks 500,000 units / month , the individuals’ efforts is far
more enough, it is also each team partner making their unremitting efforts. They learn from each other in
their work together to improve and actively promote the team’healthy and orderly development, which is
adhering to the "smile (SMILE), fast (SPEED), honesty (SINCERITY), smart (SMART), research (STUDY)"
5S concept service concept to improve service quality for wilyo team.
Collaborative learning is the basic guarantee of team's progress and efficiency, the source of our confidence,
after systems learning , training, practice, understanding the problem , great changes occurred in solving
problems. Teamwork, learning and innovation capacity, cohesion are constantly improved.
Incentive. We are a passionate team, it is difficult to imagine a team without passion can complete the
outstanding tasks. Weekly meetings, monthly meeting, the annual meeting will commend week, month, year,
excellent working partners, share ideas, and get a huge reward, so that they have a very high sense of honor.
Through continuous improvement of the assessment system, reward good punish the bad, arouse enthusiasm,
everyone will work hard and strive for the opportunity to recognize their progress.
Love, our team full of benevolence. We regularly go to nursing homes, homes for the elderly to services and support.
We will also send clothes, books to the children in poverty mountain area , providing funds to build schools, let them
have a good learning environment.Our team is such a collaborative learning, encouraging and caring and efficient
professional team. Come on and work together with us!